Privacy Policy

Sofa and Home Limited are committed to safeguarding the privacy of our website visitors; this policy explains how we use any personal information we collect about you when you use this website.

 

(1)      What information do we collect about you?

 We collect information about you when you register with us or place an order for products or services, this includes your name, billing address, delivery address, email address and telephone numbers. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

(2)     Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

For further information visit

www.aboutcookies.org or www.allaboutcookies.org

(3)      How we use the information about you?

We collect information about you to process your order, your contract with us, manage your account and if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website. Sofa and Home Limited will not share your information for marketing purposes with any third parties.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

(4)      Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to

receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to us.

If you no longer wish to be contacted for marketing purposes, please contact us.

(5)     Access to your information and correction

You have the right to request a copy of the information that we hold about you. As a security measure, we may need to request specific information about you to ensure your right to access your personal information. If you would like a copy of some or all of your personal information, please write to us by email to julian@sofaandhome.co.uk or by post to  Sofa & Home Ltd, Old Vicarage Park, Scawby, Nr.Brigg, North Lincolnshire, DN20 9RL.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. By law we have to keep basic information about you our customer, including contact, identity, financial and transaction information for 6 years after which you cease being a customer for Tax purposes

(6)     Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 14 May 2018.

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing purchase card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.

(7)    Data controller

 For more information please visit the Information Commissioner's Office.

The Data Controller responsible for your personal information is Sofa & Home Limited. Our Data Protection Registration Number is Z186641X. The Data Protection Officer is Mr Julian Thompson.

This Policy has been compiled in compliance with the General Data Protection Regulation 2018 (GDPR).