Testimonials | Sofa and Home

Testimonials

 

Hi,
I thought due to the excellent service I have received from you company you may find some feed back useful.
The service direct from yourselves has been exceptional and cannot be faulted and the goods are exactly what I expected and £50.00 cheaper than a similar site for the exactly the same item.

Mrs Greaves - Lancashire


Hi Sue and Julian,         

 I just wanted to send you an email to say a massive Thank You for your contribution to our makeover on Tuesday 22nd June in Hounslow. The designer Derek Taylor was really pleased with the whole range of furniture, and they fitted in with the design of the room really well. The weather was fantastic, and the makeover went very smoothly which is always good! Please find attached some photos of the items in the makeover, the family were over the moon with the transformation. I also appreciate how quickly you worked with us to get the items to us and onto the makeover, I know we don’t make it easy with such a short lead time!

Becky - The 60 Minute Makeover Team - ITV London


Hello Julian

Hello David,

We are introducing the Cadiz today, would this be of interest to you. It is available in White with a height of 115cms. Single size.

Thanks so much for the email – but I have made alternative arrangements now L
But I am very impressed with your service and will remember you for the future. 

D.Macdonald -  East Sussex


Yes no problem, the chair looked brilliant and added a touch of class to the room.  I’ll send you pics when I get the camera back, no problem.

Thanks again.

Owen  - The 60 Minute Makeover Team - ITV London


Hello Julian,

 Thank you again for making this as easy as possible for me.  After quick measure up in the kitchen last night I would like the table with 65cm glass top.  I hope this does not cause a problem.  Please let me know. 

Kind regards

Mrs Campbell - Angus -  Scotland


I would like to thank you for the excellent customer service you provide as well as very good quality products at competative prices.  Our table and chairs were delivered promptly and free of charge.  One of the chairs had a scratch and was replaced straight away with no hesitation.  Thank you for a very hassle free shopping experience.

Mrs Panagakis - Newcastle upon Tyne


hello julian
 
i just wanted to send this e-mail to say i absolutely love my sofas they are beautiful and wanted to thank you for the skilled workers that we thank god we still have in england.
 
thank you again.
 
mrs criddle - Berwickshire



Julian
Just wanted to let you know that the table is perfect. Thank you for going the extra mile to ensure collection before my move date.
Regards
Mr Acey - South Derbyshire 

 



Sorry for failing to acknowledge this earlier, your email had made its way to the spam box and I only looked at it today!

We received the shipment yesterday, had no idea it would arrive so early! We love the chairs and thank you very much for the prompt shipment. only wish I had the foresight to send back the packaging boxes and bubble wrap as I have no use for them!

Regards
Mrs Kaushiva - London

Julian
 
Thank you for your advice on my intended purchase of 6 Coco Dining Chairs.  Your price and estimated delivery were better than I could obtain from any local retailer.  I ordered online from your website on the Monday and HND delivered direct to me on the Friday.  The chairs are perfect.  This is the best service I have ever experienced in purchasing furniture.  I wish you every success with your business and you will be my first port of call for any future purchases.
 
Kind regards
Mr Hasell -Devon

Greetings, Julian! Thank you ever so kindly for your expedient response! I ultimately found a supplier based here in Istanbul – but will surely keep your group in mind in the future as you have been extremely helpful and responsive. 
Thank you again.
Have a great week-end.
Best,Eileen

I have looked at a few alternative sources, and it appears that this item is generally ordered in and not stocked. It is the bed that I wish to order, and therefore I will wait.
If there is any chance of getting this to me fairly promptly after it's arrival in the country next week, then that would be much appreciated.
In the mean time, I very much appreciate the level of communication you have provided. It is not the issues, but the way in which you handle them that makes for good customer service!
Many thanks,
Mrs Kitt - Buckinghamshire

Many thanks. Although I am disappointed that you couldn't supply the bed in time you get top marks for customer service. 

Best regards,

Mr West - Berkshire
  

Hi Julian,

Finally received the Sofa today. It is gorgeous. Very happy with it in the end. Thank you so much.

Kind regards,

Miss Esterkin - London


That is fantastic service thank you
Mr Hanlon - London

 Hi Julian,

Just to let you know the brown covers arrived today and they look great – I have arranged with Ambient Lounge for the collection of the blue covers and thank you for assisting with this. Happy customer who will recommend you J

Mrs Winstanley - Nottinghamshire

PS please thank the people at Ambient Lounge on my behalf also.


 Hi

Just wanted to let you know that after your prompt telephone call, I have received my Sofa this Friday safe and sound and I am very pleased with it.
Thanks for your help on this one.
Miss Stubbington - Warwickshire
 

Oh wow....that's most unexpected but extremely generous of them. Please do pass on our thanks.
Thanks very much also to your good self for getting our problem sorted so quickly and efficiently. It's incredibly unusual these days to encounter such excellent customer service; we're most grateful to you.
Best wishes,
Mr & Mrs Harris - West Sussex
 

Hello Julian,
chairs have arrived safe and sound today!
We are delighted with them.
We'd like to express our appreciation for your excellent customer service and speedily delivery.
many thanks
Mr & Mrs Williams - Greater Manchester

Thank you, very much. I am just putting up the frame for the day bed and trundle and am delighted with it. I will be certainly be recommending you to people.

Miss Brodie - Yorkshire


Hello Julian

In reply, I would like to thank you for your quick helpfull response to all Questions regarding the bed before ordering and all your help once the bed had been delivered. The very minor problem we had was handled very professionally & promptly by yourself and would not hesitate to recommend your services to another party.

regards
Mrs Byford - Essex

 
Just wanted to let you know how pleased we are with our new bed. Your service has been excellent. The bed arrived well packaged and we are are very impressed with the quality.
Thanks for great service and a great product.
Mr & Mrs Taylor - County Durham